Our rates are tailored to suit your business needs. Depending on your requirements, we will create a package that works well for you and your company. We also offer hourly or weekly rates if you prefer, for short term work. Retainer packages may work better for you if the support you need is varied. For example, if you purchase a retainer package of 5 hours a month, that can include any of the services we offer. This does not include onsite support. You will find more information on that below.
There are no hidden costs involved, we prefer to be as transparent as possible so we can build strong relations with our customers.
Time is tracked via Clockify and a report can be provided if needed. There is a minimum charge of one hour for hourly work.
Hourly – Starting from £25 per hour
Weekly – Starting from £80 for 4 hours.
Monthly Retainer – Retainer packages start from £90 per month for 5 hours. You may choose to utilise these hours for multiple tasks. Payment for retainers are to be made in advance.
Transcription – Audio transcription will be charged at £1.00 per digital minute. Please let us know if you would like the transcription to be verbatim or intelligent verbatim (without any fillers and repetitions for a clear content of the recording)
On-site support – Charged at £200 a day for seven hours work. An unpaid lunch break will be taken outside these hours. Payments will need to be made in advance and expenses for travel outside of a 5-mile radius around St Neots will be charged separately.
There is a 72-hour (3 days) window for you to review our work upon completion. Invoices for hourly work will be emailed after this 72-hour (3 days) period for payment within fourteen working days. Overdue invoices will incur a 5% interest rate per month. Please see our payment terms for more information here.